Terms of service
Terms of Service
Last updated: June 18, 2025
Welcome to Top Desk Mat. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing any order.
1. Legal Information
Trade name: Top Desk Mat
VAT number: ESY9735150T
Trade number: Y9735150T
Registered address: Carrer de Pujades 240, 08005, Barcelona, Spain
Email: info@topdeskmat.com
Phone: +34 683 270 125
2. Scope of Application
These Terms apply to all users of the website www.topdeskmat.com and govern the use of the site as well as any purchase made through it. By using this site, you declare that you are at least 18 years old and have the legal capacity to enter into a binding contract.
3. Products and Orders
We sell made-to-order desk mats. All items are produced on demand and tailored to your preferences.
-
Orders are processed upon payment confirmation.
-
Once production begins, orders cannot be modified or canceled.
-
You will receive a confirmation email with order details and tracking information once your product ships.
We reserve the right to refuse or cancel orders in cases of suspected fraud, pricing errors, or product unavailability.
4. Pricing and Payment
Prices are listed in USD unless otherwise specified.
Taxes may be included or calculated at checkout, depending on your shipping destination.
Accepted payment methods include major credit/debit cards and other options as displayed during checkout.
We use secure payment gateways to protect your data.
5. Shipping
We ship worldwide.
Please review our Shipping Policy for full details on delivery times, carriers, and responsibilities:
👉 https://topdeskmat.com/policies/shipping-policy
6. Returns and Refunds
Because our products are made to order and often personalized, we do not accept returns unless the item arrives damaged or with a manufacturing defect.
For full details, please refer to our Refund Policy:
👉 https://topdeskmat.com/policies/refund-policy
7. Subscriptions
If you subscribe to any product or service, please refer to our Subscription Policy for applicable terms:
👉 https://topdeskmat.com/policies/subscription-policy
8. Privacy and Data Protection
We are committed to protecting your personal information. To understand how we collect, use, and store your data, please consult our Privacy Policy:
👉 https://topdeskmat.com/policies/privacy-policy
9. Intellectual Property
All content on this site — including images, text, logos, and designs — is owned by Top Desk Mat or used under license. You may not reproduce, distribute, or use any content without express written consent.
10. Limitation of Liability
We are not liable for:
-
Delays or failures caused by shipping carriers or customs
-
Misuse of the website by users
-
Technical issues or temporary unavailability of the site
11. Modifications to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective upon publication on this page. It is your responsibility to review them periodically.
12. Governing Law and Jurisdiction
These Terms and any transactions conducted through www.topdeskmat.com are governed by the laws of Spain, where Top Desk Mat is legally established.
In the event of a dispute, both parties agree to first attempt an amicable resolution. If no agreement is reached, the courts of Barcelona, Spain shall have jurisdiction, unless applicable consumer protection laws in your country provide otherwise.
Customers located in the United States may also benefit from local consumer rights which will not be overridden by this clause.
13. Contact
If you have any questions about these Terms, you can reach us at:
📧 info@topdeskmat.com
📞 +34 683 270 125